Delays in log ingestion for subset of us-east-1 customers

Incident Report for logz.io

Resolved

This incident has been resolved.

Posted Oct 18, 2022 - 07:30 IDT

Monitoring

Ingestion lag for the remaining accounts is reducing well. We continue to monitor and optimize the cluster resources. No data was lost during this incident.

Posted Oct 18, 2022 - 06:13 IDT

Update

All lags are decreasing, we are continuing to optimize the effected accounts to improve indexing rates.

Posted Oct 18, 2022 - 05:44 IDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 18, 2022 - 05:30 IDT

Update

We are continuing to investigate this issue.

Posted Oct 18, 2022 - 04:28 IDT

Investigating

We are investigating an issue that is causing delays in log ingestion for a subset of customers.

Posted Oct 18, 2022 - 03:46 IDT