The incident has been resolved. Ingestion rate is back to normal and all components are operational.
Posted Feb 24, 2017 - 01:22 IST
Update
A small number of customers are still affected by the AWS issue. AWS reported earlier an issue with their EBS in US-East. Most of our customers are not affected but slow responses and slow ingestion are expected until AWS resolves this issue. We're working on a few ways to reduce the impact of that issue.
Posted Feb 23, 2017 - 20:52 IST
Update
We've received information from AWS about performance problems in the underlying infrastructure, relating to EBS performance. We are taking measures to migrate traffic away from instances which exhibit degraded performance.
Posted Feb 23, 2017 - 19:38 IST
Identified
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.