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Incident Report for logz.io

Resolved

The incident has been resolved

Posted Oct 26, 2022 - 20:15 IDT

Update

We are continuing to monitor for any further issues.

Posted Oct 26, 2022 - 19:24 IDT

Update

We are continuing to monitor for any further issues.

Posted Oct 26, 2022 - 19:23 IDT

Monitoring

We have identified the root cause of the Web APP and have performed remedial actions on the faulty components. We are currently seeing heavy load on these components as the web access is handling a spike in user session creation. We will be monitoring recovery making sure we have all the needed resources to recover as quickly as possible.

Posted Oct 26, 2022 - 18:37 IDT

Update

We are continuing to investigate this issue. Ingestion and Alerts are not affected

Posted Oct 26, 2022 - 17:35 IDT

Update

We are continuing to investigate this issue.

Posted Oct 26, 2022 - 17:17 IDT

Investigating

We are currently investigating this issue.

Posted Oct 26, 2022 - 16:22 IDT