A small number of our customers are experiencing slow log ingestion

Incident Report for logz.io

Resolved

This incident has been resolved.

Posted Jul 26, 2016 - 13:43 IDT

Monitoring

The issue has been resolved and the last customers will see up to date log data shortly.

Posted Jul 26, 2016 - 13:23 IDT

Identified

We've identified the issue as an AWS networking issue that has affected multiple customers. The issue has been identified and AWS seem to have fixed the issue. We're closely monitoring the situation as all delayed log data is being indexed

Posted Jul 26, 2016 - 13:18 IDT

Update

We're seeing several customers experiencing access to Logz.io search platform. We're looking to identity the problem.

Posted Jul 26, 2016 - 13:01 IDT

Investigating

We are currently investigating an issue where some of our customers are experiencing slow ingestion rates.

Posted Jul 26, 2016 - 12:48 IDT