Increased errors in us-east-1

Incident Report for logz.io

Resolved

This incident has been resolved.
Posted Oct 06, 2021 - 12:02 IDT

Update

About 90% of the above mentioned unsearchable data has been made searchable, and we are working on the rest.
Posted Oct 06, 2021 - 10:13 IDT

Update

About 70% of the above mentioned unsearchable data has been made searchable, and we are working on the rest.
Posted Oct 06, 2021 - 08:40 IDT

Update

About 57% of the above mentioned unsearchable data has been made searchable, and we are working on the rest.
Posted Oct 06, 2021 - 08:07 IDT

Update

About 33% of the above mentioned unsearchable data has been made searchable, and we are working on the rest.
Posted Oct 06, 2021 - 07:29 IDT

Update

At this point a small number of our customers in the US-EAST-1 region are affected, for which a small number of past data is currently unsearchable. We are currently working on fixing this, and will update as soon as possible.
Posted Oct 06, 2021 - 06:26 IDT

Identified

We have identified the issue with our upstream provider and are continuing to take actions to mitigate the problem.
Posted Oct 06, 2021 - 05:35 IDT

Investigating

We are currently investigating an issue with an upstream provider that is impacting users in us-east-1.
Posted Oct 06, 2021 - 04:47 IDT