Email notification Alerts delay

Incident Report for logz.io

Resolved

This incident has been resolved

Posted Sep 23, 2022 - 01:52 IDT

Monitoring

An upstream provider we use for outbound alert email notifications is suffering congestion due to an earlier problem they had. This is causing alert notifications that are sent by email to be delayed but about 40 minutes at this time. Alert notifications that use other methods are not affected, nor are any other aspects of the service. We will continue to update as this incident progresses.

Posted Sep 22, 2022 - 22:07 IDT

This incident affected: AWS N. Virginia (us-east-1) (Alerts & Security rules), AWS Frankfurt (eu-central-1) (Alerts & Security rules), AWS Canada (ca-central-1) (Alerts & Security rules), AWS Sydney (ap-southeast-2) (Alerts & Security rules), AWS London (eu-west-2) (Alerts & Security rules), AWS Tokyo (ap-northeast-1) (Alerts & Security rules), and Alerts & Security rules.