UI (Kibana) is degregaded

Incident Report for logz.io

Resolved

The issues is fully identified and as a google Oauth issuse

Posted Aug 19, 2019 - 22:16 IDT

Update

The Google Auth problem might affect any user using Google authentication. We continue to monitor. Our systems are fully operational, and as soon as Google incident is over users using it will not have a problem logging in to Logz.io. More details https://www.google.com/appsstatus#hl=en&v=status and https://downdetector.com/status/google/map/

Posted Aug 19, 2019 - 22:14 IDT

Monitoring

We continue to monitor

Posted Aug 19, 2019 - 21:22 IDT

Identified

We have identified the problem, it is caused by an outage in Google's authentication services, and is only affecting customers that use Google auth. We will keep you posted. For more info see https://downdetector.com/status/google/map

Posted Aug 19, 2019 - 21:22 IDT

Investigating

We are currently investigating a degradation in the presentation layer (Kibana) that may affect customers with accounts in multiple regions. Logs are being processed correctly. We will update as soon as possible.

Posted Aug 19, 2019 - 21:18 IDT