Data Ingestions Delays

Incident Report for logz.io

Postmortem

Our detailed RCA for this event is linked here

Posted Apr 16, 2019 - 21:47 IDT

Resolved

Almost all customers see recent logs, the few that remains should see the ingestion delay end in the next few minutes.

Posted Apr 11, 2019 - 18:08 IDT

Monitoring

Many EU customers have fresh logs now, the rest should follow. We are monitoring the recovery closely.

Posted Apr 11, 2019 - 17:03 IDT

Identified

Specific accounts in the EU data center have log ingestion delays. We have identified the issue, and our engineers have applied a fix. We are expecting to see an improvement soon.

Posted Apr 11, 2019 - 15:29 IDT