S3 Fetching delays

Incident Report for logz.io

Resolved

This incident has been resolved.
Posted Jul 27, 2019 - 01:08 IDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 27, 2019 - 00:58 IDT

Investigating

A subset of customers in the US are experiencing delays in log shipping via S3 buckets. All other log shipping is running normally. We are working hard to restore normal fetching operations
Posted Jul 27, 2019 - 00:44 IDT