Resolved
After completing review of all operational indicators, this incident has been resolved.
Posted May 06, 2023 - 01:42 IDT
Monitoring
Login is now fully operational. We are continuing to monitor the platform.
Posted May 06, 2023 - 01:30 IDT
Identified
We have identified a problem in our system that is causing some login attempts to fail. We are implementing a fix.
Posted May 06, 2023 - 01:21 IDT
This incident affected: AWS N. Virginia (us-east-1) (Alerts & Security rules, API, Archive & Restore, K8S 360, SIEM, Sign up & Login, Logs Visualizations and Dashboards, Metrics Ingestion, Metrics Visualizations and Dashboards, Tracing Visualizations and Dashboards, Logs Ingestion), AWS Frankfurt (eu-central-1) (Alerts & Security rules, API, Archive & Restore, K8S 360, SIEM - Web Application, Sign up & Login, Logs Ingestion, Logs Visualizations and Dashboards, Metrics Ingestion, Metrics Visualizations and Dashboards, Tracing Visualizations and Dashboards), AWS Canada (ca-central-1) (Alerts & Security rules, API, Archive & Restore, K8S 360, SIEM, Sign up & Login, Logs Ingestion, Logs Visualizations and Dashboards, Metrics Ingestion, Metrics Visualizations and Dashboards, Tracing Visualizations and Dashboards), AWS Sydney (ap-southeast-2) (Alerts & Security rules, API, Archive & Restore, K8S 360, SIEM, Sign up & Login, Logs Ingestion, Logs Visualizations and Dashboards, Metrics Ingestion, Metrics Visualizations and Dashboards, Tracing Visualizations and Dashboards), AWS London (eu-west-2) (Alerts & Security rules, API, Archive & Restore, K8S 360, SIEM, Sign up & Login, Log Ingestion, Logs Visualizations and Dashboards, Metrics Ingestion, Metrics Visualizations and Dashboards, Tracing Visualizations and Dashboards), AWS Tokyo (ap-northeast-1) (Alerts & Security rules, API, Archive & Restore, K8S 360, SIEM, Sign up & Login, Logs Ingestion, Logs Visualizations and Dashboards, Metrics Ingestion, Metrics Visualizations and Dashboards, Tracing Visualizations and Dashboards), and Alerts & Security rules, API, Archive & Restore, K8S 360, SIEM, Sign up & Login, Logs Ingestion, Logs Visualizations and Dashboards, Metrics Ingestion, Metrics Visualizations and Dashboards, Tracing Visualizations and Dashboards.