Elevated error rates in the Frankfurt region

Incident Report for logz.io

Resolved

This incident has been resolved.
Posted Aug 05, 2019 - 13:59 IDT

Monitoring

A fix was implemented, all customers should be able to use the system regularly. We are still monitoring to make sure all customers retain full service
Posted Aug 05, 2019 - 13:55 IDT

Identified

Some of our Frankfurt region customers are experiencing elevated error rates in Kibana and APIs, we have identified the root cause and applying a fix
Posted Aug 05, 2019 - 13:42 IDT
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