All Logz.io regions are operating as normal. No logs have been lost, and no alert has been missed.
Posted Aug 26, 2019 - 19:27 IDT
Update
The majority of customers should be able to log-in and use the API as usual. We will finish deploying the fix to all regions in the next couple of minutes.
Posted Aug 26, 2019 - 18:52 IDT
Monitoring
We are monitoring the recovery process.
Posted Aug 26, 2019 - 18:51 IDT
Update
Login capability is being restored through most of the system.
Posted Aug 26, 2019 - 18:51 IDT
Update
The issue affects only new logins to the system. All currently logged-in users can continue normally.
Posted Aug 26, 2019 - 18:28 IDT
Identified
Some customers might experience issues with login and API in all Logz.io regions, we have identified the root cause and our engineers are working fiercely to solve the issue. Logs are still being indexed and alerts keep on trigger.